If the link has expired, you should enter your mail address again for the password reset mail to be resent.Your password is now changed successfully and you will be redirected to the login page.Enter your new password and re-confirm the password.The mail will contain a link to reset your password.Email address associated with an existing user.The failure might be because of any one of the following reasons: In case of an email delivery failure, contact your administrator.A mail will be sent to you for password reset.Enter your e-mail ID to initiate the password reset.Click Forgot Password in the console login page.If a technician forgets the password, the technician can reset the password by following the steps mentioned below: Kindly contact the administrator to configure the same)

(The mail server needs to be configured before-hand to send the password reset mail. Steps for technician to reset his/her password Note: This is applicable only after Endpoint Central build #.

Steps for Administrator to reset his/her password using a Tool.

Steps for Administrator to reset Technician/Administrator password manually.

Steps for technician to reset his/her password.

They must contact the Active Directory Administrator/ServiceDesk Plus Administrator to reset the password to access Endpoint Central. The following steps will not be applicable for technicians using Active Directory authentication or with a ServiceDesk Plus account. This document will help you reset your Endpoint Central password.

How to reset macbook pro password